Digital Hive (“we,” “our,” or “us”) is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use Sales Hive (“Service”). By accessing or using the Service, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide
Personal Information: Name, email address, phone number, and payment details. – Account Information: Login credentials, company details, and preferences. – Support Information: Any data you provide while communicating with our support team.
1.2 Automatically Collected Information
Usage Data: IP address, browser type, operating system, and time spent on the Service. – Cookies: Small files stored on your device to enhance your experience (see Section 7 for details).
1.3 Third-Party Information
We may receive data from third-party sources such as payment processors or integrated platforms.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Process payments and manage subscriptions.
- Communicate updates, technical notices, and security alerts.
- Respond to customer inquiries and support requests.
- Comply with legal obligations and enforce terms of service.
3. How We Share Your Information
We do not sell or rent your information. However, we may share your data with:
- Service Providers: Third-party vendors who assist in delivering the Service (e.g., payment processors, hosting providers).
- Legal Compliance: Authorities when required to comply with legal obligations.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.
4. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. Once no longer needed, your data will be securely deleted or anonymized.
5. Security
We implement industry-standard measures to protect your data, including encryption, firewalls, and secure server infrastructure. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and update your data.
- Request data deletion or restriction of processing.
- Opt-out of marketing communications.
- Data portability requests.
To exercise your rights, contact us at helpdesk@digitalhive.in.
7. Cookies and Tracking Technologies
We use cookies to:
- Enhance user experience and functionality.
- Analyze usage patterns to improve the Service.
- Deliver personalized content and advertisements.
You can manage or disable cookies through your browser settings. Note that disabling cookies may impact functionality.
8. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
9. Children’s Privacy
The Service is not intended for children under 13, and we do not knowingly collect information from them. If we learn that we have collected data from a child, we will delete it promptly.
10. International Data Transfers
Your data may be stored and processed in countries outside your own, including countries that may not have equivalent data protection laws. By using the Service, you consent to these transfers.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of the Service after changes constitutes acceptance.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:helpdesk@digitalhive.in
Email: helpdesk@digitalhive.in
Address: 923, Tower B3, Spaze i-Tech Park, Sector-49, Sohna Road, Gurgaon – 122 018, India