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Privacy Policy

Privacy Policy

Digital Hive (“we,” “our,” or “us”) is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use SalesHive (“Service”).

By accessing or using the Service, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide

  • Personal Information: Name, email address, phone number, and payment details
  • Account Information: Login credentials, company details, and preferences
  • Support Information: Any data you provide while communicating with our support team

1.2 Automatically Collected Information

  • Usage Data: IP address, browser type, operating system, and time spent on the Service
  • Cookies: Small files stored on your device to enhance your experience (see Section 7)

1.3 Third-Party Information

We may receive data from third-party sources such as payment processors or integrated platforms.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Process payments and manage subscriptions
  • Communicate updates, technical notices, and security alerts
  • Respond to customer inquiries and support requests
  • Comply with legal obligations and enforce terms of service

3. How We Share Your Information

We do not sell or rent your information.

We also do not sell, rent, or use Google user data for advertising purposes.

However, we may share your data with:

  • Service Providers: Third-party vendors who assist in delivering the Service (e.g., payment processors, hosting providers)
  • Legal Compliance: Authorities when required to comply with legal obligations
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.

Once no longer needed, your data will be securely deleted or anonymized.

5. Security

We implement industry-standard measures to protect your data, including encryption, firewalls, and secure server infrastructure.

However, no system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and update your data
  • Request deletion or restriction of processing
  • Opt-out of marketing communications
  • Request data portability

To exercise your rights, contact us at helpdesk@digitalhive.in.

7. Cookies and Tracking Technologies

We use cookies to:

  • Enhance user experience and functionality
  • Analyze usage patterns
  • Deliver personalized content

You can disable cookies via browser settings, though this may affect functionality.

8. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for their privacy practices.

9. Children’s Privacy

The Service is not intended for children under 13. We do not knowingly collect data from children.

10. International Data Transfers

Your data may be processed outside your country, including regions with different data protection laws.

By using the Service, you consent to such transfers.

11. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

If we make material changes to how we access, use, or share personal information, including Google user data, we will notify users and obtain consent where required before applying such changes.

12. Google User Data and Google Calendar Integration

SalesHive allows users to connect their Google account to enable features such as calendar synchronization, meeting scheduling, and reminder management using Google Calendar.

When a user connects their Google account, we may access limited Google user data, including:

  • Basic account information (such as name and email address)
  • Calendar events (event title, description, date, time)
  • Attendee details (names and email addresses)
  • Event-related metadata necessary for synchronization

This data is used strictly to:

  • Synchronize calendar events between SalesHive and Google Calendar
  • Enable scheduling, reminders, and CRM follow-ups
  • Display calendar data within the Service

We do not:

  • Use Google user data for advertising
  • Sell or rent Google user data
  • Use Google data for profiling or unrelated purposes

We retain Google user data only as long as necessary to provide functionality. In many cases, data is processed in real time and not permanently stored.

We may share Google user data only:

  • With trusted service providers under strict confidentiality obligations
  • When required by law

Users can revoke access at any time by:

  • Visiting their Google Account permissions page
  • Disconnecting the integration within SalesHive

If we change how we access, use, store, or share Google user data, we will notify users and obtain consent before applying such changes.

13. Contact Us

If you have any questions or concerns:

Digital Hive
Email: helpdesk@digitalhive.in
Address: 923, Tower B3, Spaze i-Tech Park, Sector-49, Sohna Road, Gurgaon – 122 018, India