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CRM for Transport & Freight Companies

The CRM Built for Transport & Freight Companies

Track corporate enquiries, manage customer communication, and never lose a booking to a missed follow-up. One simple CRM for logistics, transport, and freight businesses.

CRM for Transport & Freight Companies

Running a Logistics Business shouldn’t mean chasing Enquiries in Excel

Transport and freight companies handle a constant stream of corporate enquiries — from shippers, consignees, business clients, and repeat customers. Without a proper system, this usually looks like:

  • Corporate enquiries scattered across calls, emails, and WhatsApp with no central record
  • Sales staff forgetting to follow up on freight quotations
  • No visibility into which client enquiries are still open
  • Lost history of past shipments, rates quoted, or client requirements
  • Different branches or route teams working with no shared data
  • Repeat clients treated like new leads because past conversations aren’t tracked

This leads to slower response times, lost business to competitors, and frustrated corporate clients who expect quick, reliable communication.

One CRM for every Corporate Enquiry and Customer Conversation

SalesHive CRM gives transport and freight companies a single, organized system to capture, track, and manage every corporate enquiry — from first contact to confirmed booking.

Your sales and operations team can log enquiries instantly, schedule follow-ups, and access complete communication history for every client — whether it’s a one-time shipment or a long-term freight contract.

No more enquiries lost between branches. No more clients repeating themselves. Just a faster, more professional way to manage logistics sales.nts who expect quick, reliable communication.

freight enquiry management CRM

Everything you need to manage Logistics Enquiries and Client Relationships – FEATURES

Lead Management
Capture corporate enquiries from calls, website forms, referrals, or field sales in one place — so no freight enquiry gets missed.

Sales Pipeline Tracking
Track every enquiry from initial contact to quotation to confirmed booking. Know exactly where each corporate client stands in the process.

Kanban Board
Get a visual view of all open enquiries and bookings across your team. Quickly spot what needs urgent attention.

Task & Follow-up Management
Set automatic reminders for quotation follow-ups and renewal conversations, so no corporate client is left waiting.

Lead Notes & Communication History
Maintain a complete record of every call, rate discussion, and shipment requirement — accessible to your entire team, even if the original point of contact is unavailable.

Team Collaboration
Keep sales staff, branch managers, and operations teams aligned with shared, real-time visibility into every client relationship.

Reports & Analytics
Track enquiry-to-booking conversion, branch performance, and staff productivity to make faster, smarter decisions.

Cloud-Based Access
Manage enquiries from the office, the warehouse, or while traveling between branches — your data is always accessible.

Progressive Web App (PWA)
Use SalesHive CRM on any mobile device without a heavy app install — ideal for field staff and branch teams on the move.

Role-Based Access
Control who can view sensitive rate information and client data across different teams and branches.

Secure Infrastructure
Keep your corporate client data and business information protected with enterprise-grade security.

client tracking software

Why Transport & Freight Companies choose SalesHive CRM

Built for High-Volume, Fast-Moving Enquiries
Logistics businesses deal with quick decisions and time-sensitive quotes. SalesHive CRM is designed to keep pace.

Faster Response to Corporate Clients
Automated follow-up reminders mean your team responds to freight enquiries before competitors do.

Full Visibility Across Branches and Teams
Managers get real-time insight into every enquiry and booking, without needing manual status updates from staff.

Simple to Use, No Training Needed
Your sales and operations team can start using SalesHive CRM within a day — no complicated onboarding required.

Affordable for Growing Logistics Businesses
Get the structure of enterprise CRM software without the enterprise price tag.

Scales With Your Fleet and Network
Adding new routes, branches, or corporate accounts? SalesHive CRM grows with your business.

Trusted by growing Logistics and Transport Businesses

SalesHive CRM is built by DigitalHive, a digital solutions company with over two decades of experience helping Indian businesses grow through technology.

Transport and freight companies trust SalesHive CRM to bring order to corporate enquiries and customer communication without the cost or complexity of legacy logistics software.

Stop Losing Freight Enquiries to Poor Follow-Up
Give your logistics sales team a CRM built to track corporate enquiries and manage customer communication, from first call to confirmed booking.
Start your free trial today
no complicated setup, no credit card required.
Start Free Trial · Book a Demo · Talk to Sales

FAQ

Is SalesHive CRM suitable for transport and freight companies of all sizes?
Yes. SalesHive CRM works well for small logistics operators as well as growing transport and freight businesses managing multiple branches or routes.

Can I track corporate client enquiries separately from regular bookings?
Yes. You can organize enquiries by client type, route, or sales stage, keeping corporate accounts clearly separated and easy to manage.

Will my team need training to use this CRM?
No. SalesHive CRM is built to be simple and intuitive. Most teams are fully operational within a day.

Can field staff and branch teams access the CRM on mobile?
Yes. SalesHive CRM works as a Progressive Web App (PWA), so your team can access it from any mobile device without installing a separate app.

Is customer and corporate client data secure on SalesHive CRM?
Yes. SalesHive CRM uses secure cloud infrastructure with role-based access, so only authorized users can view sensitive rate and client information.

How is SalesHive CRM different from generic CRMs?
SalesHive CRM is simpler, more affordable, and faster to set up — built specifically for growing businesses that need core CRM capability without unnecessary complexity.

Can I manage multiple branches or teams within one CRM account?
Yes. SalesHive CRM supports multiple users and role-based access, so branch managers and sales staff can collaborate within one system.

Can I try SalesHive CRM before subscribing?
Yes. You can start with a free trial and explore all core features before choosing a plan.